I understand your frustration, but they do have a point. You don't own the instrument. I own my own R311 and I can voice it anyway I want and have the DOVE software. I suggest you simply get the church board to write a letter giving you a free hand with the organ. The dealer can have it on file and thus can respond to you, without fear of being sued by the church (the owner of record of the instrument). If your board, really has no objection to what happens with the organ (or no knowledge of organs at all) this should be fairly easy to obtain. And yes, if you do obtain DOVE and don't know what you are doing, you can trash the voicing and the dealer would have to come out and reload the organ (which can be a lengthy process and it is definately NOT covered by warranty). Good luck in your quest!